andrea knutsen

INTERACTION DESIGNER

I design digital experiences that make complexity easier to navigate. Through research and iterative design, I aim to create solutions that are intuitive, accessible and grounded in real user needs.

Selected work

A selection of interaction design projects exploring complex systems, accessibility and user needs.

✦ Untangling complex forms

NAV manages a large number of digital application forms that have been developed over many years. As new forms were introduced, differences in structure, terminology and interaction patterns gradually emerged. During this project, we analyzed existing application forms to identify recurring patterns and proposed a more consistent approach to designing application forms.

Untangling Complex Forms

✦ Stilk

Buying flowers is often an emotional and personal experience. In a physical flower shop, the occasion, personal service, tailored recommendations and sensory qualities all shape the experience. STILK explores how elements of this experience can be translated into a digital shopping journey, while maintaining the convenience of e-commerce.

Untangling Complex Forms

✦ Improving access to cognitive aid

This project focuses on improving how diagnosis-specific information is presented within NAV's knowledge base. By restructuring content and considering users' information needs, the project aims to make essential information easier to find, understand, and navigate.